Booking Terms and Conditions

1. Fees

1. Course fees are shown on each course page and include everything listed there. Insurance and airport transfers are included only where the course page says so.
2. Fees are payable in pounds sterling (GBP). Any bank or transfer charges are paid by the family.
3. The prices we publish are the prices you pay. We do not add an agent or booking fee.

2. Booking and payment

1. A place is reserved once we have received the deposit and confirmed it in writing.
2. The deposit is £1,000 per student (£2,000 for Future Pathways programmes). It is non-refundable and is deducted from the total fee.
3. The balance is due by 1 April 2027. Bookings made after 1 April 2027 must be paid in full at the time of booking.
4. If the balance is not received by the due date, we may treat the booking as cancelled and the deposit will be kept.
5. Information on the booking form must be complete and accurate. A student may be removed from the course without refund if the information given is false or misleading.
6. We take care to keep our website accurate, but we may correct errors in published information. Please check the details of your chosen course before booking.

3. Cancellations and refunds

1. All cancellations must be made in writing and take effect on the date we receive them.
2. Visa refusal: fees paid are refunded, less the deposit, when we receive the original refusal letter from UK Visas and Immigration.
3. Visa still being processed on the course start date: fees paid are refunded, less the deposit, or a full credit note is given for the following year.
4. No refund is given if a visa is refused because of an error or missing documents in the application.
5. Serious illness, accident or bereavement (student, parent or sibling): fees may be refunded, less the deposit, at our discretion, on receipt of medical or official certificates.
6. Cancellations received less than 45 days before the arrival date are not refunded. Some programmes, such as Oxford and Cambridge courses, are refunded in proportion to the time remaining.
7. Where insurance is included, cancellation claims may be made to the insurer with supporting evidence.

4. Changes to a booking

1. Bookings cannot be transferred to another student.
2. Changes to dates, courses or accommodation depend on availability and must be agreed in writing.
3. A student may change course during their stay only if this has been arranged in advance.
4. Changes to travel arrangements must be sent in writing; we will confirm receipt in writing.

5. Travel, arrival and departure

1. Airport transfers cost £150 each way, unless the course page says they are included. Arrivals at other airports or outside the stated transfer times may cost more.
2. Please send flight details at least four weeks before arrival.
3. Children under 13 must travel as unaccompanied minors using the airline’s service. Any airline charges are paid by the family.

6. Visas

1. Parents and guardians are responsible for obtaining the correct visa or Electronic Travel Authorisation (ETA).
2. We provide a confirmation letter and a visa support letter once the deposit has been received. See our UK visa application guide for details.

7. Insurance

1. Where insurance is included, cover starts automatically when the deposit or full payment is received. A summary of cover is available on request.
2. Where a course does not include insurance, families must arrange their own cover for medical treatment, cancellation and personal belongings.
3. Insurance covers lost cash only up to £250.

8. Passports, tickets and pocket money

1. Passports and return tickets are checked on arrival and may be kept securely by the school during the course.
2. We recommend pocket money of around £100 per week, ideally on a prepaid card. Cash can be handed in for safe keeping.

9. Health and medical

1. Parents must tell us in writing, before arrival, about any medical conditions, allergies, medication or dietary needs.
2. Students must be able to take their own medication. Medication is stored safely by staff or in the student’s room.
3. Parents sign a medical consent form allowing staff to arrange treatment advised by a doctor.

10. Safety and welfare

1. Students are supervised at all times off campus. Students aged 13 and over may visit nearby shops in small groups during excursions, unless a parent objects in writing.
2. Staff are trained in first aid. Students who need medical attention are taken to a local doctor, health centre or hospital.

11. Rules and behaviour

1. Every student must follow the school’s rules and code of conduct. By booking, parents agree to explain the rules to their child and support staff in applying them.
2. Alcohol, smoking, vaping and drugs are not allowed for any student. Drug use, or suspected drug use, leads to immediate dismissal.
3. Bullying or intimidation of any kind, including online, will not be tolerated.
4. Students must be punctual, keep rooms tidy, respect curfews and lights-out times, and must not enter bedrooms of the opposite sex.
5. Phones must be switched off during lessons and scheduled activities.
6. Students pay for any damage they cause to property or equipment.
7. A student who seriously or repeatedly breaks the rules may be suspended or sent home, at the family’s expense and without refund.

12. Liability

1. We are not liable for disruption caused by events beyond our reasonable control, such as extreme weather, industrial action, illness outbreaks or government restrictions.
2. We do not exclude liability for death or personal injury caused by our negligence. Otherwise, our liability is limited as far as the law allows.
3. We are an independent organisation and are not affiliated with the schools, colleges or universities where courses take place, unless stated.

13. Personal data

1. We collect personal data from the booking form to arrange and deliver the course, to meet our legal and safeguarding duties, and for our legitimate business interests.
2. Data is stored securely and kept only for as long as necessary, including any period required by child-protection rules. See our privacy policy for details.

14. Photographs and feedback

1. Photographs and videos taken during the course may be used in our promotional material. Please tell us in writing before arrival if you do not want your child to appear.
2. Students may be asked to complete a course evaluation, and comments may be used anonymously in our material unless you object in writing.

15. Complaints

1. Students should raise any concern straight away with the Course Director or a member of staff. Most issues can be resolved quickly on site.
2. If a concern is not resolved, parents may contact us at info@summerschool-uk.com and a director will respond.

16. General

1. These are our general terms. Where an individual school’s terms differ, that school’s terms apply and will be sent with your booking confirmation.

Questions about these terms?

We are happy to explain anything before you book. Email info@summerschool-uk.com or call +44 7414 936818.